NFON Intergration for Microsoft Teams
Microsoft Teams integration with Cloudya, for those requiring an enterprise and feature-rich solution. Allows connection with analogue devices (fax, analogue phones and analogue DECT systems) and also multiple DDIs for a phone extension or services such as queue, group or IVR
Cloudya makes it easier than ever for you to ensure seamless internal and external communications while, at the same time, reducing costs. Maximise uptime and maintain business continuity & flexibility even when your employees work remotely.
Get full PBX functionality even outside the office. Cloudya's versatile interface works seamlessly from laptops, desktop PCs, and mobile devices, giving employees the freedom to work how and where they want.
Standard
Microsoft Teams integration with Nconnect Voice (SIP Trunk), for those who just need a basic PSTN connection:Standard call handling
One DDI per user or resource account
Voicemail can only be retrieved from the Microsoft Teams app
Allows basic call transfers
One default call forwarding profile
Premium
Microsoft Teams integration with Cloudya, for those requiring an enterprise and feature-rich solution:Allows connection with analogue devices (fax, analogue phones and analogue DECT systems)
Multiple DDIs for a phone extension or services such as queue, group or IVR
Extensive and flexible call forwarding options
Capability to integrate with CRM platforms
Call-Pull: A user can seamlessly hand over a call-in progress to another device on the same extension
Caller ID restriction: End-user can suppress their Caller ID to hide their number
Professional switch board to transfer calls
Voicemail retrieval via any phone
Up to 10 call forwarding profiles
eFax extension can be configured to replace existing analogue fax machines or fax servers
Benefits for your teams
Manage working time around remote work, such as home office and business travelsBetter work efficiency with an all-in-one tool
Less time wasted navigating through different tools
Reliable and secure instant access to colleagues and clients
All communication functions just a click away
