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Business communication as it should be

The way we work is changing. And to make sure we’re productive and efficient, we need to equip our people with the right communication tools; tools that suit us, our people and our customers, wherever we are; easy to use and implement, independent of location, and truly reliable and secure.

Download – Looking to the Future

A survey by our partners, NFON, looked at working models and attitudes prior to the pandemic, how businesses have adapted to face the challenges of national lockdown, and how they plan to grow in the new future of working.

Read on to see the key findings

 
 

Take your communication to the cloud.

Cloudya is a cloud telephone system that helps you work smarter. Combining cloud PBX functionalities with UC functionalities like voicemail, call queues and screen sharing, and with just one number and inbox, employees can stay in contact wherever they are and across all devices.

Download our infographic to see how Cloudya provides remote workers with full enterprise telephony capability

 

Flexible

Cloudya allows you to work wherever you want, whenever you want and from any device. 

Easy and Simple

Cloudya is easy to set up, fast to configure, and smooth to integrate into an existing communication infrastructure.

Safe and Secure

NFON offers a fully redundant architecture, end-to-end data security, and voice services.

Download our Cloudya one pager

Cloudya secures your business communications and enables distributed teams in the office, at home, or on the go to be as productive as they can.

Integrations

With technology advancing, businesses can face different challenges. Our cloud solutions help you take your business into the new digital age. Integrations make it easy for you to connect to your favourite tools and systems.

CRM Connect

Cloudya CRM Connect is perfect for businesses wanting to simplify data management and achieve seamless collaboration. More than 60 CRM platforms, as well as Outlook and Apple Address Book, can be integrated with the Cloudya Desktop App.

  • Better for data management
  • Work effectively by having clients‘ information and CRM contacts at your fingertips.
  • Better for your customers

Increases customer satisfaction with faster resolution of queries

NFON Integration for Microsoft Teams

The NFON cloud telephony solution that allows you to make phone calls and use Microsoft Teams as your single solution. Cloudya and Nconnect Voice (Premium and Standard) lets you integrate the familiar Microsoft environment, while being a cost-efficient solution.

NFON Integration for Microsoft Teams

The NFON cloud telephony solution that allows you to make phone calls and use Microsoft Teams as your single solution. Cloudya and Nconnect Voice (Premium and Standard) lets you integrate the familiar Microsoft environment, while being a cost-efficient solution.

Nmonitoring Queues

Manage and empower customer support teams. Agents can monitor and track their own activity including queues and key KPIs, receive supervisor instructions and log in work breaks in a clear, organised manner.

Ncontactcenter

An efficient way of organising customer support, hotline or customer success departments, including performance metrics and reports.

Neorecording

Helps your business to be compliant with EU legislation requirements (including MiFID II). All connections from a recording system to external applications are encrypted and can be stored.

When employees work from their home office, good accessibility, easy-to-use communication tools and a reliable infrastructure are important factors for successful collaboration. The key is having the infrastructure to enable this – which is why the need for cloud telephony has never been greater.

Download our Whitepaper to find out more.